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Insurance Agent Odenton Maryland
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Insuring Odenton, Gambrills,
Severn And All of Maryland
Call (410) 551-8959

Home / Customer Reviews

Customer Reviews

Read what some of our satisfied insurance customers have to say about Patterson Insurance Management, Inc.!

Patterson Insurance Management, Inc.5
Rated 5 out of 5 based on 25 rated reviews.
  • CG
    Very good.Chris G., Odenton, MD
  • MR
    I like the responsiveness to any questions or issues.Odenton, MDCustomer since Sep 2010
  • Lisa Adcock
    You have a customer for life!!!!Lisa A., Maryland

    “Only been with Patterson Insurance now for a little over a year. Had a incident last year and was unsure of how to handle it. I called Caitlyn and she first expressed sympathy and then said let us worry about the rest. Awesome customer service. You have a customer for life!!!!”

  • Andrew Beene
    I have been using Patterson for over 10 years...Andrew B., Severn, MD

    “I have been using Patterson for over 10 years and they have always provided fast and efficient service! Whether I walk in, call, or email, the response is quick and complete.”

  • Kate Kremann
    You get professional yet caring service.Kate K., Oakland, MD

    “It is important to me that Patterson insurance is family run. You get professional yet caring service.”

  • ...Always so quickly responsive when I contact you and always with good humor..., Maryland

    “Just want to tell you how much I appreciate — and have appreciated for over 30 years, actually — all the good work you’ve done for David and me. You’re always so quickly responsive when I contact you and always with good humor (even if you have to remind yourself to keep smiling when I’m ranting). I should tell you this more often, but it only occurs to me when you’ve done yet another piece of good work for me. Thank you, thank you, thank you.”

  • M
    Patterson Insurance Mgmt., Inc. is a great company to work with.misparky1973, Maryland

    “Patterson Insurance Mgmt., Inc. is a great company to work with. Very friendly staff and helpful too!”

  • ...I will certainly give your company my highest recommendation., Maryland

    “In April 2007 my house caught fire. Our agent (Patterson Insurance) was there within an hour on a Saturday afternoon….I have heard some horror stories from other people, so I feel I was very luck that I was insured by ERIE. When I have the opportunity I will certainly give your company my highest recommendation. Thank you for your excellent personal service.”

  • The few times I've actually had to make a claim it was handled flawlessly., Maryland

    “I have been a customer of Patterson Insurance Management for over 20 years. A few moments ago I was speaking with a colleague about ERIE Insurance, and made the comment to him that my dealings with Patterson Insurance over the years have, without exception, been completely positive. My relationship as a customer of Patterson Insurance has been truly, the best such relationship I’ve ever had with any business. Every time I’ve called for any reason, I’ve been treated with courtesy, respect, and patience. My questions have always been answered completely and clearly. The few times I’ve actually had to make a claim it was handled flawlessly.”

  • His professionalism reflects beautifully on ERIE Insurance., Maryland

    “My husband and I live overseas but are moving back in a few weeks. We have been working with Patterson Insurance in Maryland to set up our insurance needs for when we return. I just wanted to say that John Patterson, who I have specifically been dealing with, has been the most helpful agent. He has patiently answered my questions and worked endlessly with me through email and snail-mail to pull everything together. His professionalism reflects beautifully on ERIE Insurance.”

  • SM
    Shannon M., Odenton, MD

    “Patterson Insurance Management agents are very professional and responsive. They are able to help answer all of my questions!”

  • GD
    Grady D., Odenton, MD

    “Very good rates, I switched to them and cut my cost by more than half
    ”

  • KA
    Kim A., Odenton, Maryland

    “January 2020 Is my 41st year being a part of the Patterson insurance family.. What a amazing company ❣️ looking forward to many more years of fabulous service…Thank you guys ❣️ Kim & Tim”

  • SD
    Susan D., Annapolis, MDCustomer since Jun 2002

    “You’re local, and you’re there when I need you! Those two things go a long way toward putting anyone at ease. You’re also not outrageously priced (I did some comparison shopping this year!), nor are you a huge conglomerate.”

  • NR
    Nancy R., Annapolis, MDCustomer since Jul 2008

    “The service from Patterson Insurance is incredible. I never have to worry about follow-ups should a problem arise. I have been approached by other insurance vendors and it’s always been my policy to not fix something that isn’t broken.”

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ABOUT US

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CONTACT US

  • Patterson Insurance Management, Inc.
    • 1413-B Annapolis Road
      Suite 203
    • Odenton, Maryland 21113
  • Phone: (410) 551-8959
  • Fax: (410) 551-8785
1413-B Annapolis Road, Suite 203, Odenton, Maryland 21113
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Patterson Insurance Management, Inc. Provides Auto/Car Insurance, Homeowners Insurance, and Business/Commercial Insurance to All of Maryland, Including Odenton, Gambrills, Severn, and the Baltimore Washington Metro Area.
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