Customer Reviews

“We’ve always had very quick response time to any question or claim, in the event we needed to contact our Patterson insurance agents.
They are very knowledgeable and courteous.

We’ve been with Patterson insurance for many years, for both home and vehicle coverage, and we have never had an issue or problem. We have no desire, or feel the need, to switch to another insurance company.

We would recommend Patterson insurance to anyone.”

“My Insurance agent Caitlyn is the best she helps with everything I can ask she goes above and beyond to help me and my family.
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“Ms. Caitlyn was so very nice and gave me the best quote and coverage I have had since living in Maryland. Anytime I have had to contact them there never has been a problem talking to a “real” person. 😊👍
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“As a long time customer, I have always been treated with curtious and professional customer service. My agent ,Dave Patterson, is always quick to respond to my requests. I would highly recommend Patterson Insurance Management for all your insurance needs. Thank you, Marie
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“My annual review of both auto and home policies went very well, and I was quite pleased with the explanations. My Patterson representative, Caitlyn, clearly answered my questions. Her response was immediate and did not require looking up or researching answers to my questions. She knew her product very well.”

“When needing to add my daughter’s car, it went great and in a timely manner.”

“We have trusted Patterson Insurance with all our insurance needs for 20 years. We have always received prompt and reliable service and their personal customer service is exceptional. We wouldn’t trust anyone else with our insurance needs.”

“Always very friendly and helpful. I have recommended friends and they are very happy to have gone with you. Has been a savings for all of us on our insurance.”

“You are always there at each phone call. Talking to a person who truly cares about how they might help you. It’s been a while, but when a deer and I crossed paths on a holiday, you returned my call, arranged for a rental car, made sure I safely made it to the repair shop and kept in touch.”

“I like the friendly and courteous service I received at Patterson Ins, and the time taken by everyone I spoke with to answer all my questions.”

“I feel that I am always treated like a special client. I am always recognized immediately when I say my name.”

“David helped me save a business 20 years ago. The insurance we had robbed us blind on premiums; David and Erie came in and cut our rates by several 100%. It helped me keep the business alive. He has served my family’s needs for years, has helped many, many clients and continues to be a friend.”

“Your staff have always been prompt and professional when I have had the need to address a question.”

“While we have had our homeowner’s policy with Dave since 1992, we have never actually had to submit a claim. I feel the rates we pay are reasonable and have every expectation that, should we need to submit a claim, Dave would provide us with excellent service.”

“We are always recommending your office. The friendly family atmosphere makes you feel like you are not just a number. The rates with Erie can’t be beat!”