Customer Reviews

“Customer service is excellent, couldn’t ask for any better.”

“On every occasion that I’ve had to contact your company, I have been taken care of immediately and with respect.”

“Mary Day!!! Wish you insured in De”

“I like that I can pay my bill without a service fee over the phone. friendly people on the phone helping me to solve my problems. ”

“You are always there when we call, and you treat us like friends, not customers.”

“Have used Patterson I insurance for many years.
They are an excellent company.
I would recommend them to anyone.
Charles Long
”

“Always available to answer my questions”

“You folks do a good job of putting together coverage that meets our needs, & you give good advice on what options are available to us. Thanks for all your help for many years.”

“Always able to get in touch with you and your staff and there is never an issue having any documents sent. Thank goodness I have never had any claims but I feel certain if I did they would be handled perfectly. Thanks Dave for your great service. ”

“
Always available for questions and eager to help. I feel as though the agency treats us like family.”

“My wife and I have been with Patterson insurance for about 8 years and have never had an issue or problem that wasn’t quickly solved or explained. Everytime I call Patterson insurance someone answers that can handle my reason for calling. I don’t believe I have ever been placed on hold for more than a couple of second’s. Everyone is knowledgeable and polite. ”

“While we have not had many occurrences for one on one contact, when we do it is the exceptional and personal service that the Patterson group provides is the main reason we are very satisfied having them as our insurance provider. We never feel like we have to shop around for lower rates and are comfortable having them cover everything (home owners, car, personal catastrophe and jewelry) for us.”

“My husband and I have had not only car insurance with Patterson, but also home insurance. Both of our girls now are insured with Patterson also, and my 24 year old grand-daughter. So for 3 generations now we have been more than satisified with our coverage. When other insurance companies approach us and we tell them who we have now, they say they can’t compare to the prices we are getting for the coverage. Thank you for your service.”

“Always helping out !!”

“My Parents signed up with Patterson Insurance in the mid 1970’s. When I started driving Iin 1978 my Dad put me on his auto policy. My Family and I, have our Home and Automobiles insured with Patterson Insurance. I can honestly say, I have been a very satisfied customer for 40 plus years.”